Candle Care Page


Candle Care and Wax Melt Use

As our wax melt products are made from 100% soy wax, they require higher temperatures to produce a strong throw than some electric burners can produce. We recommend either, a 40W to 60W electric burner for best results, or a tea light candle burner. Care must be taken at all times when using candles.

Due to makeup of our candles, they take care of themselves temperature wise. The below information should be followed when using candles so you remain safe at home.

  • For optimal burning, trim your wick to 5mm before each lighting to avoid smoking and overheating.
  • Always protect the surface on which the candle sits.
  • The first burn of any candle should be long enough for the entire top layer of wax to liquefy. This will ensure an even burn for each light.
  • Never leave a candle burning unattended or within reach of drafts, pets, or small children.
  • The candle jar will be hot after burning, so allow the wax to cool completely before handling
  • Once the flame is extinguished make sure the wick is upright and centred.
  • Never leave a lit candle unattended.
  • Never burn a candle on or near anything that might catch fire.
  • Keep candles out of the reach of children and pets.

Trim the wick 

Before you light a candle for the first time, or relight a used candle, you must trim the wick down to about 5mm. Long or crooked wicks can cause uneven burning, dripping or flaring.

Burn candles in a well-ventilated room. 

Don’t burn too many candles in a small room or in a “tight” home where air is limited.

Place the candle away from anything flammable.

Make sure that there is nothing flammable in the vicinity of your scented candle.  Keep burning candles away from furniture, curtains and drapes, bedding, carpets, books, paper, flammable decorations, clothing, hair etc.

Don’t place your candles under shelves as there is a lot of heat above a burning candle. There should be at least 1m between the candle flame and the surface above it.

Place the candle on a stable, heat-resistant surface.

We recommend using a candle holder specifically designed for candle use. The holder should be heat resistant, sturdy, and large enough to catch any drips or hot melted wax.

Always put candles including ones already in containers on a heat resistant surface. You should be especially careful with night lights and tea lights, as they can get hot enough to melt plastic

It is also important to make sure the holders are set on flat, stable surfaces to minimise the chance they will tip over.

Keep the wax pool clear

Make sure your candle is free of wick trimmings, matches and debris at all times as these things can catch fire.

Avoid drafts, vents or air currents.

Making sure that you place the candle away from any drafts, vents, fans or air currents will prevent rapid and uneven burning, avoid flare-ups and sooting. Strong drafts could also blow nearby lightweight items into the flame where they could catch fire.

While candles do require ventilation so that they do not exhaust the oxygen in the room, they should also be kept away from drafts in order to ensure a controlled burn.